Joyleen McDonald is responsible for maintaining and continuously improving ARCH’s Integrated Management System (IMS). Her role focuses on streamlining processes, enhancing operational efficiency, and ensuring that Health, Safety, Environment, and Quality (HSEQ) standards are consistently upheld across the organisation.

With a strong commitment to continuous improvement, Joy plays a key role in optimising systems and processes that support ARCH’s strategic goals. Her contributions have a measurable and lasting impact on the organisation’s performance and overall effectiveness.